ABOUT HANG LUNG PROPERTIES
Hang Lung Properties Limited is a leading real estate developer operating in Hong Kong and mainland China. Boasting a diversified portfolio of investment properties in Hong Kong, the Company has progressively branched out into the Mainland since the 1990s, with our distinctive footprint now fully established in Shanghai, Shenyang, Jinan, Wuxi, Tianjin, Dalian, Kunming, Wuhan and Hangzhou, with all the Mainland projects carrying the “66” brand. As Hang Lung’s business continues to grow, the Company is set to develop into a highly admired national commercial property developer in China.
RIVERSIDE 66 IN TIANJIN
Situated at the intersection of Heping Lu and Binjiang Lu in the Haihe Central Business District, Riverside 66 carves out a bright and refreshing retail oasis with its streamlined and imposing glass canopy in a bustling area known as the “Golden Streets”, where different trades have converged for over a century. Skillfully integrated into the Riverside 66 project is the adjacent 100-year-old Zhejiang Xingye Bank building – this European architectural gem now stands gracefully next to the uber-modern shopping mecca at the site’s southeastern corner.
VISION AND MISSION
“We Do It Right” is a principle that extends beyond our core business and embraces the initiatives we undertake on behalf of our staff, the community and the environment. We believe this is fundamental to our success and helps us win the trust of public.
We illustrate the vision, insights, experience, quality and care that we bring to all our world-class projects in mainland China and Hong Kong to create unmatched value for our cherished shareholders, tenants and customers. As we enter an exciting new phrase in our business expansion, we will continue to maintain our high standards in order to become the highly admired and leading national commercial property developer in Hong Kong and China.
CONNECTING WITH STAFF
We encourage our staff to engage in multidirectional communications with us on the basis of openness, transparency and equality with a view to delivering win-win results. Across the breadth of our operations, our people are encouraged to share ideas and suggestions with the management team at our regular “66 Lunch Gatherings”. New recruits are also given the opportunity to share feedback on the roles as well as ideas for optimization of workflow at post-probation talks. We are also improving our WeChat portal “Riverside Buddies” to share company updates and engage our staff real-time with a more lively approach. To date, the account has garnered over 670 followers.
PROMOTING WORK-LIFE BALANCE AMONG STAFF
The wellbeing of our staff is important to us and we are committed to helping them achieve a work-life balance. Health talks have been organized to foster a better understanding of the importance of having a healthy body and a healthy mind. We know our hardworking staff deserve to have good fun, so we regularly host engaging activities such as “Hang Lung’s Got Talent”, themed food festivals, Women’s Day workshops on cooking, coffee brewing and flower arrangement, as well as Family Day events.
HOLISTIC TALENT TRAINING AND DEVELOPMENT
“Sailing Plan” is our comprehensive training system that enables employees to grow professionally and personally, and make advances together with the company to achieve their ambitions and career goals. The Sailing Plan offers three programs to target the different needs of different employees namely Smart 66, Talent 66 and Elite 66, while all external training is grouped under the Shining Moment Program to ensure effectiveness.
Smart 66: Designed for junior staff, the program covers a review of local laws and real-life cases, customer service skills, an overview of the daily operations of the mall, and general skills improvement modules. Through Smart 66, employees can acquire the skills necessary for their role and at the same time gain a thorough understanding of the company’s operations.
Talent 66: This six-month training program covers nine modules on different themes tailored to staff at intermediate levels. The program starts with “Lego Serious Play” which affords employees a better understanding of their temperament and competencies, unlocks their potential, and prepares them for the upcoming tasks, the “DISC behavioral assessment” and “behavior interview skills”. The program then proceeds with a focus on management skills across different fields with a view to enhancing capabilities in time management, control of emotions, communication, and team dynamics.
Elite 66: Management and leadership training is held continuously for senior staff and includes modules such as “Six Practical Skills for Leadership”, and “Essential Courses for Managers” among others, to encourage and support our senior employees to continue their journey of enrichment with a growth mindset while improving their competencies in managing their teams.
Shining Moment: Senior staff will put the knowledge acquired from “Essential Courses for Managers” into practice at work, as they apply “win-win agreements” in cross-departmental collaboration and manage their teams’ goals, expectations, resources, responsibilities, and results. Shining Moment combines theories and practical experience to deliver excellent training results.
At Riverside 66, our comprehensive training programs cater to staff in all roles and across all ranks to ensure our people can grow and shine together with the company.
CONTRIBUTION TO SOCIETY
We also strive to give back to society through charitable community activities. This year, the Hang Lung As One Volunteer Team has visited Tianjin Anshandao Primary School to highlight the importance of air quality, and created bottle gardens together with students to embrace the season of spring and sow hope for greener living.
In addition, the team has taken 22 school children on a tour of the Palace Museum, exploring the essence of historic architecture and China’s ancient culture.
“We Do It Right” is more than a slogan — it is our unfaltering commitment to all members of our staff.
我们的业务贯彻一个理念﹕“ 只选好的 只做对的 ”。这不仅是我们的核心业务所系，也是我们对员工、社会和环境的关顾准备。我们相信，这是我们的成功基石，有助我们赢得各界的信心。
我们制定了完善的员工培训和发展体系启航计划, 与员工一同实现抱负、发展事业和促进个人成长。针对员工的不同需要，基于启航计划我们分别设计了“Smart 66”、“Talent 66”及“Elite 66”, 同时，我们还通过“Shining Moment” ，确保外部培训效果落地化：
Smart 66：特别为基层员工而设，内容涵盖法例研读及案例分享、星级客户服务系列课程、商场日常营运概览以及通用技能提升课程，通过Smart 66，员工不仅获得工作岗位上必须具备的技能，更能全面了解公司的营运状况。
Talent 66：在这个为期半年的培训内，中层员工需参加9个主题课程，从＂乐高认真玩＂开始，通过搭建乐高，认识自我并进行自我觉察，激发自我潜力；继而深入到＂DISC行为风格＂以及“行为面试技巧”， 之后配以不同范畴的管理技能培训，全面提升中层员工在时间、情绪、沟通与团队管理等能力。
Elite 66: 持续为高层员工提供管理技能及领导力方面的培训， 如“领导力的六堂实践课程”、“经理人的必修课”等，鼓励和帮助他们运用成长型思维发展自我，从而更高效地管理团队。
Shining Moment：高层员工运用“经理人的必修课”中所学的知识，在跨部门协作中运用“双赢协议”， 确定工作目标，期望结果、方案、资源、责任及结果，让培训内容转化到实际工作中。Shining Moment除了着重理论，更兼具实践经验，培训效果显著。