As a part of the global health service company, Cigna Corporation, Cigna Taiwan has become deeply rooted in the Taiwan market for thirty years. Cigna is now one of the longest-lasting international life insurance companies in Taiwan; the Company is ahead of industry peers in the development of direct marketing and telemarketing strategies and has the largest insurance telemarketing team in Taiwan. Such capabilities have ensured Cigna’s leading position in insurance telemarketing in Taiwan’s insurance market.
Cigna’s mission is to improve the health, well-being and peace of mind of those we serve. For the past thirty years, our teams of devoted professionals have offered innovative health insurance and convenient services to our clients to fulfill their needs, providing strength and support in their lives.
FULFILLING CORPORATE SOCIAL RESPONSIBILITY – SUSTAINABLE BUSINESS OPERATION
Cigna believes in sustainable business operation and the Company’s connection to the local society. Cigna has taken an active role in holding charitable events, donating funds, encouraging the employees to volunteer, and raising health awareness, to establish a relationship with the Taiwan society in which all could benefit and prosper. We partner with organizations including Hope Foundation for Cancer Care, Cardiac Children’s Foundation Taiwan, Huashan Social Welfare Foundation and the Andrew Charity Association for philanthropic efforts. To fully implement our mission statement and our beliefs, we launched the Cigna membership platform and a wellness mobile app that incorporates healthy eating and exercising and hold annual walkathons against cancer; all these to raise the awareness of good health and help the general public form healthier habits.
EXTENSIVE EMPLOYEE BENEFITS SYSTEM – INSTILLING HAPPINESS IN THE WORKPLACE
Cigna sees caring for employees and their wellbeing as one of the core responsibilities of the Company and aims to attract and retain talents with market-competitive compensation and benefits. We are devoted to creating a quality work environment and a corporate culture that values the balance between life and work. At Cigna, we regularly hold lectures and events for improving physical and mental wellbeing. Cigna was listed as one of the Best Companies to Work For in two consecutive years; we also won the Well-being Award, Benchmark Company of Compensation and Benefits in the Insurance Industry, as well as the Work-Life Balance Award by the Ministry of Labor.
ABUNDANT RESOURCES FOR TRAINING AND EDUCATION – A CORPORATE CULTURE OF POSITIVE MINDSET AND PERFORMANCE
Cigna sees each employee as critical to the Company’s success. We provide diverse and plentiful opportunities for career advancement and growth, including efficient advancement channels, internship programs, and position rotation and exchange programs, to help employees cultivate core, functional and managerial competencies. We aim to drive the Company’s growth as a whole by expanding the career paths of individual employees.
Cigna adopts a particular performance management system – Connect for Growth – by replacing the year-end performance evaluation with quarterly Check-In. Cigna aims to identify the strengths and potential of each employee. Cigna encourages the employees to take the lead on their personal growth; the effectiveness is evident in that Cigna has the lowest employee attrition rate in the industry. The Company’s One Cigna Program won the Gold medal in the Excellent Staff Training Award of the Taiwan Insurance Excellence Award.
EMPLOYEES’ WELFARE COMMITTEE – BRINGING LIVELINESS INTO THE WORKPLACE
Cigna lists an annual budget for the employees’ benefits and has an Employees’ Welfare Committee in place, which organizes employee outings, movie day, family day, and year-end parties; Cigna also welcomes family members of the employees to participate in these events. Furthermore, within Cigna, there are fourteen different clubs formed by the employees with various hobbies. The employees with similar interests could gather together and extend their friendships outside of work.