Wednesday, October 27, 2021

HR Asia Executive Diploma in Talent Management
(awarded by HELP University)

HR Asia Executive Diploma in Talent Management
(awarded by HELP University)

Module 1: Leaders as Coaches


Date: 23rd March 2021
Time: 9am – 5pm
Platform: Online

Course Overview
In this unprecedented time where multiple generations are working together in the same workforce, leadership is going through its own revolution. One of the longest studies done by Google has demonstrated that what used to be great leadership might not be working in today’s work environment.

The result of that 10-year study has shown that great managers in Google demonstrated one key skill – great managers are great coaches. This key skill includes technical managers (engineering, technology development, etc), which shows us that this is applicable to a wide range of teams and individuals.

Course Objectives

  • To “promote” coaching as an essential tool for managers to become better leaders
  • To teach managers a few essentials for them to become better leaders in the workplace
  • To equip leaders with the right coaching mindset to engage and better motivate their team

Course Content

  • Effective Tools for Coaching
  • Why Coaching?
  • How is Coaching Different from Other Interventions?
  • Coaching as a Mindset
  • Case Studies: How to Best Implement Coaching Practices in the Workplace?
  • Practical Coaching Exercise and Demonstration
  • Exploring the Two Most Important Skills for Coaching and Leadership
  • Improving Human Psychology for High Performance in the Workplace

Facilitator Profile


KarFei is the Managing Partner of Communications Leadership Academy, a human capital and organizational development company delivering leadership-centred communications solutions for individuals, brands, and organizations to thrive and succeed in the future of work. His work on creating leadership and organizational transformation in his clients from startup to multinational-companies has made him a household name in Asia – having been featured in Forbes, Huffington Post, Malaysia Tatler, International Coaching Federation, and was awarded the world’s Top 100 Training and Development Minds by the World HRD Congress.

When he is not coaching, training, or consulting, he spends his time speaking in MNCs and HR conferences around the world on creating a better workplace culture. His largest audience was Asia’s largest HR Conference, HRM Asia. His successes and achievements in his coaching career has gotten him the privilege to be selected as an Official Member of the Forbes Coaches Council, an invitation – only community for leading business and career coaches by Forbes.

He was selected as part of the Hive Global Leaders Program in Harvard Business School to work towards the UN Sustainable Development Goals (SDGs). Apart from speaking and coaching in more than 20 countries across continents, Kar Fei is the few that were selected to be part of the Global Shapers Community initiative by World Economic Forum (WEF).

Prior to the merger of his coaching company with Communications Leadership Academy, he was the Resident Coach and Head of Learning in Mindvalley, one of the world’s fastest growing personal development company. His mission right now is to empower a million Asians to redesign their lives and live confidently towards their goals and mission in life.

Past Clients Include But Are Not Limited To:

  • Mindvalley
  • Citi
  • IBM
  • UOB
  • Great Eastern
  • Kenanga
  • British Council
  • Magic

Module 2: Ethics and Integrity in Organizations


Date: 27th April 2021
Time: 9am – 5pm
Platform: Online

Course Overview
Organizational ethics are the policies, procedures and culture of doing the right things in the face of difficult and often controversial issues. It is the pillar which separates your business from being caught in the oftentimes muddy world of business politics. In today’s age of social media, companies need to be acutely aware of the repercussions that can damage their brand as a result of poor ethics and integrity. Customers and clients today value transparency and honesty as the gold standard even during the worst of times for any organization. This course will help HR professionals to find creative ways of implementing a more holistic ethics and integrity framework that can be adhered to by all members within the organization.

Course Objectives

  • To maintain the integrity and brand recognition of an organization
  • Building a positive working culture and relationship between employees, customers, suppliers and vendors
  • Reducing financial liabilities and potential harmful lawsuits
  • Promoting a holistic leadership culture that is built on strong company values

Facilitator Profile


Reinushini Chandrasegaram

Reinushini Chandrasegaram is the CEO and Principal Consultant of RC Compliance Consultancy, a boutique risk-and-solutions based compliance advisory firm in Kuala Lumpur, Malaysia.

Reinushini consults with major organisations in a broad range of industry sectors to develop, implement and evaluate compliance programs that meet the requirements of Corporate Liability adequate procedures (Section 17A MACC Act 2009) & ISO 37001:2016 ABMS, with advisory on corruption risk assessment, compliance training sessions and corporate governance statements for Annual Reports.

Previously, Reinushini held senior positions in business integrity and compliance at a European multinational and acted as internal audit in several conglomerates. She has over 20 years’ professional experience in business integrity and anti-corruption compliance, corruption risk assessment, internal auditing, whistleblowing and fraud investigations, international sanctions, human rights, third-party due diligence and corporate governance.

She is a Chartered Certified Accountant FCCA (Fellow of the Association of Chartered Certified Accountants), Certified Internal Auditor (CIA), Certified Anti-Money Laundering & Counter Financing of Terrorism Compliance Officer (CAMCO), with an MBA from University of Leicester, UK.

Paul W Chan

Paul W Chan is the senior independent non-executive director and Audit Committee Chairman of AwanBiru Technology Bhd, an IT company listed on the Malaysian stock exchange. He is also President of Business Transitions Asia, a boutique strategic business advisory firm.

Paul is also the Global IIRC Ambassador of International Integrated Reporting Council (UK) to advocate for sustainable growth of enterprises. He is also the President of the Malaysian Alliance of Corporate Directors (MACD), a not-for-profit, independent, membership entity.

Paul is a Chartered Accountant, as well as an Adjunct Professor (Governance Practice) at Sunway University, Malaysia.

The Malaysian Alliance of Corporate Directors (MACD) is a not-for-profit body founded with the goal of improving Malaysian corporate directors with entrepreneurship, corporate strategic execution and corporate governance.

Module 3: Developing a World Class Organizational Culture


Date: 25th May 2021
Time: 9am – 5pm
Platform: Online

Course Overview
A strong company culture has been proven to be the bedrock of success in any great organization. It is the true unique identifier of any organization. Marketing plans, products, and even certain innovations can always be duplicated across industries, however, a culture which reflects the DNA and values of the business is unable to be replicated. In today’s age, more employees are placing greater importance on a strong workplace culture as a key factor in their decision before selecting a particular job or company. Culture affects your employee retention capabilities, bottom-line and overall productivity levels. It is time to get ahead of your competitors in the one area that truly matters.

Course Objectives

  • To recognize the culture and subcultures in the workplace
  • To understand the power of rituals, campfire conversations and totem poles
  • To gain a deeper insight into the Collabyrinth – a model for dealing with cultural complexity in business
  • To understand the contemporary challenges and opportunities for culture in the (hybrid) workplace

Course Content

  • Where can I find organizational culture?
  • Power, ranking and relationships
  • Initiating a culture evolution
  • Strengthening and sustaining a strong culture within the organization

Facilitator Profile


Karen Smits is an international expert in Organizational Anthropology, specifically interested in organizational culture and how people experience certain aspects of their everyday work life. In 2016, she joined forces with Practical Thinking Group. As a Global Thinker in Organizational Culture and Change Management, Karen supports executives, teams, and organizations in developing cross-cultural collaboration, organizational change, and growth initiatives. Karen has presented her work at numerous international (academic) conferences, including TEDx, and she is a frequent (keynote) speaker at management events. After the Netherlands, Panama, Brazil and Australia, Karen is now based in Singapore. She strives to make the cultural context of the organization and its members more visible, which supports collaboration and its outcomes within the organization.

Module 4: Building a Cohesive and High Performing Team


Date: 22nd June 2021
Time: 9am – 5pm
Platform: Online

Course Overview
A well-integrated and high performing team is a key driver for business for greater overall performance. In today’s ultra-competitive business environment, most companies will require teams to work across departments. Team synergy and cohesion will be critical to ensure that team efforts translate directly into team success and not wasted energy. There is also a fine line between building a high performing team and managing demands to avoid burnout. This module is structured to ensure that you learn the best methods of motivating your team, finding out the root causes of team dysfunction, resolving conflicts and promoting stronger employee engagement and involvement.

Course Objectives

  • To ensure effective communication across all departments and teams within an organization
  • Promoting a collaborative work ethic amongst all employees
  • Bridging the “efficiency gap” between remote and physical teams
  • Increasing motivation and accountability levels for stronger employee engagement
  • Identifying methods to resolve conflicts quickly and efficiently

Facilitator Profile


Mette Johansson

Mette Johansson is the founder of MetaMind Pte Ltd, a Singapore-based training consultancy. Prior to that, she has worked in leadership roles for organisations like Ogilvy and BASF. Mette frequently speaks about purpose-driven, authentic leadership, as well as being an Amazon bestselling author on public speaking and career development. Mette is also a co-founder of the Inclusive Leaders Institute, which focuses on making organisations equitable, and ensuring that all employees feel like they belong.

Ivana Fertitta

Ivana Fertitta is a psychologist, soft skills trainer, and speaker with MetaMind. Having worked with organisations like HP, IBM, and Barilla, Ivana focuses on creating a supportive learning environment where everyone is encouraged to learn by doing and sharing information and experiences. In her spare time she manages the highly sought-after Keynote Public Speaking Training Programme for women, as well as teaching Communication and Leadership to domestic helpers with Aidha.

Module 5: Measuring and Managing Talent Performance


Date: 2nd September 2021
Time: 9am – 5pm
Platform: Online

Course Overview
The talent you have in your company ultimately decides the fate and direction of your business. However, many HR professionals and department heads are still guilty of treating performance management as a yearly event. Studies have shown that companies focusing on continues performance management have better quality data and feedback to analyze and employee’s performance levels. Companies need to start adopting a more flexible approach to talent management to have a stronger understanding of the strengths and weaknesses of each employee. Would they be better suited in another department? Which environment works best for his/her personality? What are some of the digital tools that can be better utilized for HR professionals to understand employee behavior and performance?

Course Objectives

  • Utilizing the right data and Key Performance Indicators (KPIs) to gauge your employee’s performance levels
  • Promoting constant engagement through a holistic employee feedback mechanism
  • Knowing what to look for during an employee recruitment phase: Does the company and employee both share the same values?
  • Learning different management styles for different employee personalities
  • Finding new ways to constantly motivate and engage new talent in a more collaborative environment

Facilitator Profile


Amanda Oldridge is the Principle of People Insight Pty Ltd an HR consulting organisation focussing upon leadership development through coaching, consulting and education.

Supporting leaders in the way they communicate and the impact their language and behaviour has upon their employees Amanda coaches emerging and existing leaders to inspire and motivate team members.

Amanda has previously worked for multinationals throughout the world as an HR practitioner and leader. Her most previous positions were head of Human Resources in Asia for Linfox International Group, based in Thailand covering six Asian countries with over 6000 full time employees. Prior to joining Linfox, Amanda was the Vice President of Human Resources for APAC and Global Lead for Learning for a fintech organisation plus Global Senior Director of Organisation Development for Novartis’ Vaccines and Diagnostics division in Boston, USA.

Amanda works now with CEO’s and board members, helping them with change management, restructuring, leadership development and identifying talent and development people strategies for the organisation.

Amanda is a passionate lifelong learner and has a Bachelor of Business (Logistics), an MBA, a Graduate Diploma in Counselling and Master’s in Science in Psychology. Amanda is happily married with three grown children, one grandchild (and others on the way) and lives with her husband and two large dogs.

Module 6: Talent Management in the New Normal


Date: 22nd September 2021
Time: 10.00am to 5.00pm (Malaysia GMT +8)
Platform: Online

Course Overview
The pandemic of 2020 has created a shift in the global business environment. The “traditional” method of work as we know it has completely changed to what is now known as the “new normal”. This is especially true for the recruitment and management of new talent in organizations. Working hours in the traditional 5 days a week structure will have permanently changed for many MNC’s and SME’s. Companies that have overseas talent recruitment policies will no longer have to pay for employee Visas with remote working becoming the new standard practice. Organizations that plan to merge remote and traditional work environments will also need to enhance their workforce for the future and redesign their procedures. Health precautions will need to become top priority for most employees with social distancing practices set to stay for the long haul. This module is structured to ensure that HR teams are well equipped with new methods to ensure that they continue to attract new talent whilst keeping up with these requirements in the “new normal”

Course Objectives

  • Redesigning HR procedures for remote talent management
  • Introducing new frameworks for flexible working and remote working environments
  • Devising new recruitment strategies to identify talent in a global working environment
  • Finding the right balance between the demands of physical and remote working to maximize productivity

Facilitator Profile


Lorraine Salloum is an Organisational Performance & Transformation Specialist at Accelerate Change and Transformation, and Chief People Officer at Achieve Australia.

Lorraine is a passionate outcomes focused Senior Executive who thrives on leading organisational change, securing results through innovative people strategies and initiatives, and leading organisations through reform and transition.

Lorraine joined the c-suite of a not-for-profit disability services organisation, Achieve Australia in late 2018. By 2021, Achieve Australia was recognised on the Australian Financial Review list of Best Places to Work in Australia and New Zealand, and won an Excellence Award as an Employer of Choice (Gov & NFP) in the Australian HR Awards. Recognised as an Employee Experience Hero by the World Employee Experience Institute in the UK in 2019, Lorraine is the People, Performance and Culture Executive and Chief People Officer where she partners with the executive team to drive workforce performance, focusing on a culture of quality care and client outcomes. She leads workforce strategy, organisational design and culture programs, as well as the full gamut of People, Culture, Safeguarding & Quality operations including Clinical and Practice Leadership, Workforce Planning, Employee Relations, Remuneration and Benefits, Talent, Learning and Recruitment aimed at enabling a client-centric workforce and culture.

Lorraine has had an extensive career spanning operations, organisational strategy and performance, human resources and change management across the public and private sector. Prior to joining Achieve Australia, Lorraine was a Senior Executive in the NSW Public Sector including HR Director for NSW Treasury and Director at the NSW Department of Family and Community Services leading Organisational Development, Learning, Talent, Business Partnering and Operating Model Change projects in a large diverse organisation with an employee base of over 22,000 employees during a time of unprecedented change and reform.

Lorraine’s passion is to bring together integrated people, process and technology improvements for positive employee experiences, greater customer-centricity and better organisational performance. To deliver on her passion, Lorraine also runs her own consultancy Accelerate Change and Transformation supporting primarily supporting start-ups and for-purpose organisations.