Saturday, April 17, 2021

HR Asia Executive Diploma in Talent Management
(awarded by HELP University)

HR Asia Executive Diploma in Talent Management
(awarded by HELP University)

Module 1: Leaders as Coaches


Date: 23rd March 2021
Time: 9am – 5pm
Platform: Online

Course Overview
In this unprecedented time where multiple generations are working together in the same workforce, leadership is going through its own revolution. One of the longest studies done by Google has demonstrated that what used to be great leadership might not be working in today’s work environment.

The result of that 10-year study has shown that great managers in Google demonstrated one key skill – great managers are great coaches. This key skill includes technical managers (engineering, technology development, etc), which shows us that this is applicable to a wide range of teams and individuals.

Course Objectives

  • To “promote” coaching as an essential tool for managers to become better leaders
  • To teach managers a few essentials for them to become better leaders in the workplace
  • To equip leaders with the right coaching mindset to engage and better motivate their team

Course Content

  • Effective Tools for Coaching
  • Why Coaching?
  • How is Coaching Different from Other Interventions?
  • Coaching as a Mindset
  • Case Studies: How to Best Implement Coaching Practices in the Workplace?
  • Practical Coaching Exercise and Demonstration
  • Exploring the Two Most Important Skills for Coaching and Leadership
  • Improving Human Psychology for High Performance in the Workplace

Facilitator Profile


KarFei is the Managing Partner of Communications Leadership Academy, a human capital and organizational development company delivering leadership-centred communications solutions for individuals, brands, and organizations to thrive and succeed in the future of work. His work on creating leadership and organizational transformation in his clients from startup to multinational-companies has made him a household name in Asia – having been featured in Forbes, Huffington Post, Malaysia Tatler, International Coaching Federation, and was awarded the world’s Top 100 Training and Development Minds by the World HRD Congress.

When he is not coaching, training, or consulting, he spends his time speaking in MNCs and HR conferences around the world on creating a better workplace culture. His largest audience was Asia’s largest HR Conference, HRM Asia. His successes and achievements in his coaching career has gotten him the privilege to be selected as an Official Member of the Forbes Coaches Council, an invitation – only community for leading business and career coaches by Forbes.

He was selected as part of the Hive Global Leaders Program in Harvard Business School to work towards the UN Sustainable Development Goals (SDGs). Apart from speaking and coaching in more than 20 countries across continents, Kar Fei is the few that were selected to be part of the Global Shapers Community initiative by World Economic Forum (WEF).

Prior to the merger of his coaching company with Communications Leadership Academy, he was the Resident Coach and Head of Learning in Mindvalley, one of the world’s fastest growing personal development company. His mission right now is to empower a million Asians to redesign their lives and live confidently towards their goals and mission in life.

Past Clients Include But Are Not Limited To:

  • Mindvalley
  • Citi
  • IBM
  • UOB
  • Great Eastern
  • Kenanga
  • British Council
  • Magic

Module 2: Ethics and Integrity in Organizations


Date: 27th April 2021
Time: 9am – 5pm
Platform: Online

Course Overview
Organizational ethics are the policies, procedures and culture of doing the right things in the face of difficult and often controversial issues. It is the pillar which separates your business from being caught in the oftentimes muddy world of business politics. In today’s age of social media, companies need to be acutely aware of the repercussions that can damage their brand as a result of poor ethics and integrity. Customers and clients today value transparency and honesty as the gold standard even during the worst of times for any organization. This course will help HR professionals to find creative ways of implementing a more holistic ethics and integrity framework that can be adhered to by all members within the organization.

Course Objectives

  • To maintain the integrity and brand recognition of an organization
  • Building a positive working culture and relationship between employees, customers, suppliers and vendors
  • Reducing financial liabilities and potential harmful lawsuits
  • Promoting a holistic leadership culture that is built on strong company values

Facilitator Profile


With 30 years of project management expertise, Nehru Nagappan has developed and managed many initiatives in various medium to large organizations. Starting out as a systems engineer, he has rose to the position to manage several key ICT projects. He has worked with projects such as the collection system for Singapore’s Housing Development Board, quality and testing for the Singapore Civil Defence Force, as well as several large projects for The Walt Disney Company (Asia Pacific). His last corporate assignment was as the Head of PMO/Vice President I at Bank Pembangunan Malaysia.

At present, Nagappan is the founder and CEO of Project Leadership Academy, a training centre specialising in project management services. He has trained more than 40,000 professionals in successful project management and execution, including many on related ethics and governance topics. As a project management, procurement and ethics specialist, he provides awareness on these topics to the industry as the Director of Membership at the Project Management Institute (PMI) Malaysia chapter.

Module 3: Developing a World Class Organizational Culture


Date: 25th May 2021
Time: 9am – 5pm
Platform: Online

Course Overview
A strong company culture has been proven to be the bedrock of success in any great organization. It is the true unique identifier of any organization. Marketing plans, products, and even certain innovations can always be duplicated across industries, however, a culture which reflects the DNA and values of the business is unable to be replicated. In today’s age, more employees are placing greater importance on a strong workplace culture as a key factor in their decision before selecting a particular job or company. Culture affects your employee retention capabilities, bottom-line and overall productivity levels. It is time to get ahead of your competitors in the one area that truly matters.

Course Objectives

  • To recognize the culture and subcultures in the workplace
  • To understand the power of rituals, campfire conversations and totem poles
  • To gain a deeper insight into the Collabyrinth – a model for dealing with cultural complexity in business
  • To understand the contemporary challenges and opportunities for culture in the (hybrid) workplace

Course Content

  • Where can I find organizational culture?
  • Power, ranking and relationships
  • Initiating a culture evolution
  • Strengthening and sustaining a strong culture within the organization

Facilitator Profile


Karen Smits is an international expert in Organizational Anthropology, specifically interested in organizational culture and how people experience certain aspects of their everyday work life. In 2016, she joined forces with Practical Thinking Group. As a Global Thinker in Organizational Culture and Change Management, Karen supports executives, teams, and organizations in developing cross-cultural collaboration, organizational change, and growth initiatives. Karen has presented her work at numerous international (academic) conferences, including TEDx, and she is a frequent (keynote) speaker at management events. After the Netherlands, Panama, Brazil and Australia, Karen is now based in Singapore. She strives to make the cultural context of the organization and its members more visible, which supports collaboration and its outcomes within the organization.

Module 4: Building a Cohesive and High Performing Team


Date: 22nd June 2021
Time: 9am – 5pm
Platform: Online

Course Overview
A well-integrated and high performing team is a key driver for business for greater overall performance. In today’s ultra-competitive business environment, most companies will require teams to work across departments. Team synergy and cohesion will be critical to ensure that team efforts translate directly into team success and not wasted energy. There is also a fine line between building a high performing team and managing demands to avoid burnout. This module is structured to ensure that you learn the best methods of motivating your team, finding out the root causes of team dysfunction, resolving conflicts and promoting stronger employee engagement and involvement.

Course Objectives

  • To ensure effective communication across all departments and teams within an organization
  • Promoting a collaborative work ethic amongst all employees
  • Bridging the “efficiency gap” between remote and physical teams
  • Increasing motivation and accountability levels for stronger employee engagement
  • Identifying methods to resolve conflicts quickly and efficiently

Module 5: Measuring and Managing Talent Performance


Date: 27th July 2021
Time: 9am – 5pm
Platform: Online

Course Overview
The talent you have in your company ultimately decides the fate and direction of your business. However, many HR professionals and department heads are still guilty of treating performance management as a yearly event. Studies have shown that companies focusing on continues performance management have better quality data and feedback to analyze and employee’s performance levels. Companies need to start adopting a more flexible approach to talent management to have a stronger understanding of the strengths and weaknesses of each employee. Would they be better suited in another department? Which environment works best for his/her personality? What are some of the digital tools that can be better utilized for HR professionals to understand employee behavior and performance?

Course Objectives

  • Utilizing the right data and Key Performance Indicators (KPIs) to gauge your employee’s performance levels
  • Promoting constant engagement through a holistic employee feedback mechanism
  • Knowing what to look for during an employee recruitment phase: Does the company and employee both share the same values?
  • Learning different management styles for different employee personalities
  • Finding new ways to constantly motivate and engage new talent in a more collaborative environment

Module 6: Talent Management in the New Normal


Date: 24th August 2021
Time: 9am – 5pm
Platform: Online

Course Overview
The pandemic of 2020 has created a shift in the global business environment. The “traditional” method of work as we know it has completely changed to what is now known as the “new normal”. This is especially true for the recruitment and management of new talent in organizations. Working hours in the traditional 5 days a week structure will have permanently changed for many MNC’s and SME’s. Companies that have overseas talent recruitment policies will no longer have to pay for employee Visas with remote working becoming the new standard practice. Organizations that plan to merge remote and traditional work environments will also need to enhance their workforce for the future and redesign their procedures. Health precautions will need to become top priority for most employees with social distancing practices set to stay for the long haul. This module is structured to ensure that HR teams are well equipped with new methods to ensure that they continue to attract new talent whilst keeping up with these requirements in the “new normal”

Course Objectives

  • Redesigning HR procedures for remote talent management
  • Introducing new frameworks for flexible working and remote working environments
  • Devising new recruitment strategies to identify talent in a global working environment
  • Finding the right balance between the demands of physical and remote working to maximize productivity