Coverage up to HK$8 million annually with deductible options and up to 25% no claim premium discounts


 – 11 May 2020 – FWD Hong
(“FWD”) has launched vPrime
Medical Plan (“vPrime”), an advanced Voluntary Health Insurance Scheme (“VHIS”) flexi-plan certified by Hong Kong’s Food
and Health Bureau (see Table 1 for Certification Numbers). vPrime offers full coverage, i.e. no itemised
sub-limits, on medical expenses incurred for
hospitalisation and surgery, a suite
of rehabilitation support including extra care for stroke survivors1,
as well as deductible options and no-claim premium discounts as high as 25% to
boost flexibility and value for money.

Kelvin Yu, Chief Product Officer of FWD Hong Kong & Macau,
said, “We want to
enhance our customer experience with comprehensive and easy-to-use solutions
that promote healthy lifestyles while meeting the market’s need for high
quality medical protection and benefits that also offer value for money. vPrime
is built with deductible options and no-claim premium discounts to incentivise
healthy living and encourage people to protect their families.”

Extra care for stroke survivors and crises deductible waiver to
help regain health

also comes with a suite of extra benefits and rehabilitation support1
to help insured customers regain health. It brings extra care to stroke survivors by covering a series of
stroke-related treatments and recovery services, including consultations,
medical treatments prescribed by specialists and Chinese medicine
practitioners, as well as reimbursement for home facility enhancements
prescribed by occupational therapists. Stroke survivors are also entitled to a
HK$10,000 disability subsidy per month for up to 24 months per incident.

deductible of vPrime will be waived for treatments on designated crises
including cancer, heart attack and stroke1. Yu explained, “Cancer, heart diseases and stroke accounted for 89%
of our processed critical illness insurance claims in 2018, so we want to help
our customers more effectively by alleviating their financial and psychological
burden from the often costly and prolonged crises treatments and rehabilitation.”

No claim premium discounts to
reward healthy living individuals and family members

rewards healthy living customers with as much as a 25% no-claim premium
discount: If no claim is made for
more than two consecutive policy years, a health discount of up to 15% will
automatically be applied to the next renewal premium. What’s more, for policyholders
who also have policies with their specific relatives as the insured persons,
they may be entitled to an additional no claim premium
discount of up to 10% (see Tables 2.1 and 2.2) with their vPrime policies. Hong
Kong taxpayers can save more money as the premiums paid for VHIS policies are
tax deductible, up to HK$8,000 per insured person annually with no upper limit
on the number of insured dependents2.

customers of vPrime are entitled to reimbursements for their eligible medical
expenses up to a maximum of HK$8 million per policy year and up to HK$45
million per policy which is guaranteed renewable up
to age 100. The plan comes with deductible options to boost premium flexibility.
An insured customer can enjoy vPrime’s comprehensive coverage with a daily
premium as low as HK$9 (with deductibles of HK$50,000) or HK$29 without
deductibles (see also Table 1). vPrime also bestows customers a one-time right
to lower or remove the deductibles without providing further proof of their
health condition.

The vPrime
Medical Plan is underwritten by FWD Life Insurance Company (Bermuda) Limited
(incorporated in Bermuda with limited liability). The above information does
not contain the full terms and benefits of the policy, key product risks, and
major exclusions. For details, terms and conditions of vPrime Medical Plan
please refer to its product brochure and policy provisions downloadable at The premiums mentioned do not include
levy which is collected by the Insurance Authority.


1.  These are additional
benefits/services which are not part of the terms and conditions of FWD’s
certified VHIS plans.

2.  For
official information on VHIS including tax deduction, please visit, and the websites of Inland Revenue Department of Hong Kong (, and Hong Kong insurance authority (

Tables and

Table 1 vPrime Medical Plan’s premium
comparison among available deductible options
(based on an insured person whose age becoming 30 at his/her next


Certification Numbers

Annual Premium

HK$ 0


HK$ 10,547

HK$ 16,000


HK$ 4,972

HK$ 25,000


HK$ 4,283

HK$ 50,000


HK$ 3,162

Table 2.1 — vPrime Medical Plan
s No Claim Premium Discount for Individual

If the policyholder has not made any claim for
2 or more consecutive policy years, vPrime will offer him/her a discount of up
to 15% on his/her next renewal premium as follows:

No claim period
immediately prior to policy’s renewal

No claim discount on
renewal premium

2 consecutive policy years


3 consecutive policy years


4 consecutive policy years


5 or more consecutive policy years


2.2 — vPrime Medical Plan’s Extra No Claim Premium Discount for Families

For the policies
held by a policyholder with him/herself and his/her specified relatives as the
insured persons, vPrime offers extra no claim discounts on renewal
premiums if the policyholder and his/her specified relatives have not made any
claim for 2 or more consecutive policy years with details as follows:  

of in-force vPrime Medical Plan policies issued to the policyholder
are also eligible for the individual no claim discount in Table 2.1 on the
policy renewal date)

Extra no claim discount for
the eligible policies

(Discount rate on
renewal premium)

2 or 3




5 or above


Appendix — Complimentary
add-ons further boosting value for money:

  • PREMIER THE ONEcierge One Team Health Management1:
    Insured customers of vPrime are entitled to an
    exclusive, one-stop healthcare management service covering second medical
    opinion, admission to over 130 top-notch medical institutions across the pan-Asia
    region including Hong
    Kong, Mainland China, Taiwan, Singapore and Japan with cashless
    facilities. The service helps to alleviate
    the administrative burden on the insured customers so that they can focus on
    receiving treatment and recovering.
  • Complementary Newborn Care1: The newborns of the insured customers of vPrime will
    automatically be entitled to complimentary protection of a designated medical
    plan for two full years. 
  • Multiple
    Extra Benefits:
    To name a few are ‘cash
    benefit for top-up subsidy’ of HK$800 per day for maximum 60 days in each
    policy year, ‘cash benefit for day case procedure’ of HK$1,600 per operation,
    and respective death and accidental death coverage of HK$40,000 each.

About FWD Hong Kong & Macau

FWD Hong Kong offers life and medical
insurance, general insurance, employee benefits, and financial planning. Its
life insurance and general insurance operating entities have been assigned
strong financial strength ratings by international rating agencies — FWD Life
Insurance Company (Bermuda) Limited (incorporated in Bermuda with limited
liability) is rated “A3” by Moody’s and “A” by Fitch; and FWD General Insurance
Company Limited is rated “A” by Fitch. FWD Macau provides a suite of life and
medical insurance.

FWD Hong Kong & Macau is a part of the FWD
Group, the insurance business of investment group, Pacific Century Group. FWD
Group spans Hong Kong & Macau, Thailand, Indonesia, the Philippines,
Singapore, Vietnam, Japan and Malaysia.

By creating fresh customer experiences with
easy-to-understand products supported by digital technology, FWD aims to become
a leading pan-Asian insurer that changes the way people feel about insurance.

For more information about FWD Hong Kong & Macau please visit WWW.FWD.COM.HK