Malaysia Experiences Decline in Online Hiring for 2019

● Malaysia experienced a two percent annual decline in online recruitment in 2019.
● Five of the nine industry sectors monitored by the Index witnessed growth in online recruitment activity.
● The IT industry recorded the most notable year-on-year growth, while the Logistics industry exhibited the steepest decline.
● In the occupation categories, Customer Service professionals witnessed the steepest growth in online demand among occupation groups on-the-year.

Despite seeing positive growth in five of the nine industry sectors monitored by the Monster Employment Index (MEI), Malaysia experienced a decline in overall online hiring in 2019. Compared to 2018, last year’s e-recruitment activity declined slightly by 2% year-on-year.

That said, Malaysia’s Hospitality and IT industries witnessed double-digit year-on-year growth in 2019.

“Despite the 2% annual decline in online recruitment, Malaysia is seeing remarkable growth in a number of sectors. The boost in the IT and Hospitality industries in particular is very encouraging. Both sectors saw double digit increases for 2019, reinforcing Malaysia’s commitment to becoming a digital economy that embraces Industry 4.0 and supplementing the Hospitality industry for Visit Malaysia Year 2020 (VMY2020),” said Krish Seshadri, CEO of – APAC and Middle East.

The Monster Employment Index (MEI) is a gauge of online job posting activity compiled monthly by It records the industries and occupations that show the highest and lowest growth in local recruitment activity. In the last quarter in particular, online hiring activity in IT, Telecom/ISP and BPO/ITES sector has seen a 24% year-on-year increase, leading annual growth among surveyed industry sectors in 2019. In the short-term, the sector fared well in three-month (up 5%) and six-month (up 17%) basis as well.

Meanwhile, the Hospitality industry continued to witness double-digit growth for the second consecutive month, on-the-year. Moreover, the sector fared well in other parameters as well; up 3% (month-on-month), up 11% (three-month) and up 15% (six-month).

The Advertising, Market Research, Public Relations, Media and Entertainment industry witnessed positive growth, with 9% year-on-year growth. The sector also ranked among top hiring industries for the third month in a row. However, monthly demand saw a decline of 2% in December 2019.

Oil and Gas saw positive growth after a decline of 4% in November 2019. The industry experienced a 3% year-on-year growth, with a 2% increase on a month-on-month basis, as well.

The Logistic, Courier/ Freight/ Transportation, Shipping/ Marine industry saw the steepest decline among all monitored sectors. The industry saw a drop of 9% year-on-year, with a 2% decrease on a three-month basis.

In terms of specific job roles, the annual growth for professionals was positive in three of the nine job roles monitored by the Index. This positive growth was led by Customer Service professionals, who were the most in-demand talent between December 2018 and 2019. Customer Service job roles were up 35% year-on-year, and on a short-term basis the job role was up 17%three-month basis and up 23% on a six-month basis.

IT-related job roles in Software, Hardware and Telecommunications also recorded strong growth in online demand, up 16% year-on-year, ranking among the top growth occupations in 2019. On a six-month basis, the job-role witnessed growth of 6%.

Year-on-year, Hospitality & Travel increased by 6%, with professionals experiencing increased online demand for the third consecutive month. The job-role charted growth in short-run as well; up four percent (month-on-month), up 41 percent (three-month) and up 17 percent (six-month).

Jobs in Engineering/Production, Real Estate saw an improved pace of annual growth between November (down 5%) and December (down 3%) 2019. Also, on a six-month basis, the job-role registered positive growth (up 3%) for the first time since August 2019.

Meanwhile, jobs in Purchase/Logistics/Supply Chain dipped by 8%, exhibiting the steepest annual decline among all the monitored occupation groups in December 2019.
The Monster Employment Index is a monthly gauge of online job posting activity, based on a real-time review of millions of employer job opportunities culled from a large representative selection of career websites and online job listings across Malaysia. The Index does not reflect the trend of any one advertiser or source but is an aggregate measure of the change in job listings across the industry.

The Monster Employment Index is a broad and comprehensive monthly analysis of online job posting activity conducted by Monster India. Based on a real-time review of millions of employer job opportunities culled from a large, representative selection of online career outlets, the Monster Employment Index presents a snapshot of employer online recruitment activity locally. Monster has taken due care in compiling and processing the data available from various sources for Monster Employment Index, but does not guarantee the accuracy, adequacy or completeness of any information and is not responsible for any errors or omissions or action / decision taken or for the results obtained from the use of such information. Monster Employment Index was first launched in India in May 2010 with data collected since October 2009 followed by Gulf in April 2011 with data collected since October 2010; Singapore in May 2014 with data collected since January 2011; Philippines and Malaysia in May 2015 with data collected since February 2014.


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